In the near future we expect to be offering a
callcenter offering for worldwide coverage for
contracted clients.
We will strive to provide the uppermost and personal service you can
have for your hospital. Our clients are any client that have or will use
any of the Picis Clinical Modules.
Please feel free to provide some words of appreciation.
For printout development and support:
printout@gmail.com
For any other support request:
info@dboid.com
This is the service we can offer immediately.
We can provide support on your existing printouts or help you design
any new printout based on, but not limited to the standard printout
that Picis/Optum will offer you. Over the next few months we will create
a set of templates we can offer for a limited price.
We have experienced staff available for short or longer term contracts.
On- or off-site support can be contracted.
This should be available very soon, please contact us for what areas you are looking for extended support.
TBD.
To independently create a working device driver for your system
we need access to Picis Source code, which we have not yet been
granted.
We are working on getting the right people on board for any tasks around getting you correctly set up with the desired customization and support.
Added Facebook page to share likes.
This web-site has been created, where we publically are announcing our presence to help you.
A few of us was released from contracts with Picis/Optum as they chose to
offshore support and development work.
We decided
that short- and long term clients, which we both have worked intensely and
personally, can be given the choice to choose a support provider.
Some of us started to work for Picis INC.
We are currently 100% independent from Picis/Optum/UHG.
We do not have access to Picis/Optum source-code and only
have access to the documentation that is made available in
the public domain and our experience.
All development and troubleshooting will be performed on the
Picis products installed at the client´s installations.
Any software bugs discovered will need to be raised by the
end customer directly with Picis/Optum support (we will of
course provide technical assistance as necessary).
In case we are offered to work in conjunction with Picis/Optum
staff, we will of course do this as long as all parties
are in agreement to support us.